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Phone and Fax Purchase Information

TechSmith Sales is open 9:00 AM -- 6:00 PM U.S. Eastern Standard time, Monday through Friday. Please choose the best method for you to contact us and include required information about your payment method.

 

Contact Information

Mailing Address

TechSmith Corporation
Attn: Software Order

14 Crescent Road
East Lansing, MI 48823-5708

Phone

Toll free (U.S. and Canada only): 888.750.0685
International: +1.517.381.2300

 

Credit Card Ordering

TechSmith accepts VISA, MasterCard, Discover and American Express for phone orders. Please include the following information:

  • Contact name and company name (if applicable)
  • Shipping and billing address
  • Phone number
  • Email address
  • Quantity, product to order, and pricing
  • Quote number (if applicable)
  • Credit card number
  • Name as it appears on the card
  • Expiration date
  • Security code
  • Contact name, email address, and phone number for Maintenance Agreement

 

Purchase Orders

TechSmith accepts purchase orders in U.S. dollars from credit-worthy U.S. and Canadian organizations. Other purchase orders are accepted with prior approval for orders above $200.00. Fax your purchase order to 800.576.7339 (from the U.S. or Canada) or +1.517.913.6121 from other countries. Please provide the following information on a purchase order form or your company letterhead:

  • Contact name and company name (if applicable)
  • Shipping and billing address
  • Phone number
  • Email address
  • Quantity, product to order, and pricing
  • Quote number (if applicable)
  • Pay terms - net 30 days
  • TechSmith listed as the vendor
  • Purchase order number
  • Contact name, email address, and phone number for Maintenance Agreement

 

Check/Money Order

TechSmith accepts checks in U.S. currency drawn from U.S. banks only. The checks must be MICR encoded. Please provide the following information, so we can match it to your check:

  • Contact name and company name (if applicable)
  • Shipping and billing address
  • Phone number
  • Email address
  • Quantity, product to order, and pricing
  • Quote number (if applicable)
  • Contact name, email address, and phone number for Maintenance Agreement

Please make your check payable to TechSmith Corporation in U.S. Currency and mail it to:

TechSmith Corporation
Attn: Software Order
PO Box 26095
Lansing, MI 48909-6095 USA

 

Wire Transfer

Please contact us directly for detailed instructions at +1.517.381.2300 or email us using our sales contact form.