MacOS Permissions

Enable permissions in the Mac operating system (macOS) to allow Snagit to capture, edit, and share images and video.

3d Snagit icon

Permissions are required for Snagit to capture, edit, and share images and videos. A dialog appears when a permission is needed.
System Permissions dialog

  1. Click Edit System Permissions to enable each permission.
  2. In the Security & Privacy dialog, select Snagit and SnagitHelp checkboxes for your current version.
    Security & Privacy permissions

    Note: You will be prompted to Quit & Reopen Snagit for some permission changes to take effect.

  3. Click the red dot to close the Security & Privacy dialog, and click Done to close the System Permissions dialog.
    Red dot to close Permissions

Manually Edit Permissions

Complete the following to view and edit all permissions together, rather than individually each time Snagit prompts you.

  1. Select Snagit menu > Preferences > Capture tab.
  2. Click the Fix Capture Permissions button.
    Capture Preferences dialog
  3. Click Edit System Permissions to enable each permission.
    System Permissions dialog

    Note: Some permissions for apps such as Safari will not show as “Enabled” if that app is not currently open. Close the System Permissions dialog, open the app, and reopen the System Permissions dialog.

  4. In the Security & Privacy dialog, select Snagit and SnagitHelper checkboxes for your current version.
    Security & Privacy permissions

    Note: You will be prompted to Quit & Reopen Snagit for some permission changes to take effect.

  5. Click the red dot to close the Security & Privacy dialog, and click Done to close the System Permissions dialog.
    Red dot to close Permissions

Enable System Audio

macOS 12 (Monterey) and Earlier

Snagit on macOS 12 (Monterey) and earlier requires a System Audio plugin.

  1. Select Snagit menu > Preferences > Capture tab > Fix Capture Permissions button to open the System Permissions dialog.
  2. Click Enable for System Audio.
  3. Click Install in the new dialog to install the System Audio Plugin.
    Dialog prompt to install the system audio plugin
  4. Click Done to close the System Permissions dialog.

    Note: If you experience errors or issues enabling system audio, see MacOS and the System Audio Capture Component.

macOS 13 (Ventura)

Snagit does not require you to enable System Audio or install a System Audio plugin. Instead it uses the system audio component built in to macOS 13. When you enable the Screen Recording permission, system audio is included.

Note: This tutorial is for Snagit version 2024. Previous versions may look or function differently.

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