Snagit File Format Compatibility
Learn which options and tool properties have limited compatibility on older versions or across platforms.
Save as SNAG
The SNAG file format (used in older versions of Snagit Windows) does not support some new options available in Snagit 2022 or later. To maintain these options in your file, save to the SNAGX file format.
The following table illustrates images saved as SNAGX versus SNAG:
| Tool Property | Saved as SNAGX (New file format) | Saved as SNAG (For older versions of Snagit Windows) |
|---|---|---|
| Arrow and Line Tools “T” end styles |  |  |
| Callout Tool Multiple tails |  |  |
| Callout Tool Cloud shape tail |  |  |
| Callout Tool Dotted and dashed line styles |  |  |
| Callout and Text Tools Reduced text padding |  |  |
| Step Tool Transparent fill |  |  |
A dialog displays when you select File > Save As > SNAG for a file that includes any of these properties.
- Select Save As .snagx to preserve the properties.
- Select Save As .snag to save without these properties.
Cross-Platform Compatibility
Windows to Mac
Some tool properties in Snagit Windows are not fully supported in Snagit Mac. Files that include these options may not appear the same when opened in Snagit Mac.
The following table illustrates images created in Snagit Windows and then opened in Snagit Mac:
| Tool Property | Windows | Mac |
|---|---|---|
| Arrow Tool Some end styles |  |  |
| Arrow Tool Curves appear the same on Mac. Edit with Windows-style (“Bezier”) curve handles rather than Mac-style curve handles. (See Arrow Tool to learn how to edit curves on each platform.) |  | |
| Callout Tool Shapes with rounded corners |  |  |
| Callout Tool Shapes with curved tails and adjustable tail widths |  |  |
| Pen Tool Pen shape other than a circle |  |  |
| Callout and Text Tools Text padding |  |  |
Note: Snagit Mac does not display these properties the same as Snagit Windows, but it preserves the properties in the file. Properties display as expected when the file is reopened in Snagit Windows.
Mac to Windows
Some options in Snagit Mac are not supported in Snagit Windows. They may not display the same and may be lost if you open the file in Snagit Windows.
The following table illustrates images created in Snagit Mac and then opened in Snagit Windows:
| Option or Tool Property | Mac | Windows |
|---|---|---|
| Effects Border, shadow, edge, and other effects |  |  |
| Object Locking Objects locked on Mac are editable on Windows |  |  |
| Arrow Tool Curves appear the same on Windows. Edit with Mac-style curve handles rather than Windows-style (“Bezier”) curve handles. (See Arrow Tool to learn how to edit curves on each platform.) |  | |
| Fill Tool Global Fill |  |  |
| Callout Tool Tail on explosion shape |  |  |
| Shape Tool Dashed and dotted line styles |  |  |
IMPORTANT
Unsupported properties will be lost if you open the file in Snagit Windows.
Unsupported properties will be lost if you open the file in Snagit Windows.
A dialog displays if you open a file that includes unsupported features.
- Select Open File and risk losing unsupported features.
- Select Cancel to preserve the file for further editing in Snagit Mac.
Note: This tutorial is for Snagit version 2024. Previous versions may look or function differently.
- To check your version, select Help menu (Windows) or Snagit menu (Mac) > About Snagit.
- If you have a previous version of Snagit, see tutorials for previous versions or upgrade to the latest version.
- For unexpected behavior with Snagit, visit the TechSmith Help Center.
