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Our Technical Support Team can help you with any product-related questions.
24-hour chat support available for active Maintenance customers, Monday-Friday
Customers without active Maintenance agreements can still submit email or online support tickets
Supported Versions Only
See Holiday Exceptions
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Technical Support: +1 (517) 381-2300 (for supported versions only) • @TechSmith
Location
TechSmith Corporation
14 Crescent Road
East Lansing, MI 48823-5708
United States
Contact
Main Offices
Phone:
Toll-free (US & Canada only): +1 (877) 205-7014
All other countries: +1 (517)-381-2300
Hours
Phones: 9 a.m.- 5 p.m. Eastern Time* (1-9 p.m. GMT)
Monday - Thursday
Chat: 24 hours
Monday - Friday
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November
TechSmith observes the following holiday hours:
2024
January 1st - 2nd - Closed for New Year's holiday
May 27 - Closed for Memorial Day
July 4 - Closed for July 4th holiday
July 5 - Closed for July 4th Holiday
August 30 - Closed for Labor Day
September 2 - Closed for Labor Day
November 28, 29 - Closed for Thanksgiving
December 24, 25 - Closed for Christmas holiday
December 31st - Closed for New Year's holiday